The increasing complexity of specialty therapeutics and the shift toward personalized patient care calls for more advanced technological tools and approaches. More than ever, patient services programs need to leverage digital technology and artificial intelligence to provide targeted support to patients in the care journey.
In our latest post in Drug Channels, “The Pivotal Role of Technology in Delivering Effective Patient Services,” CareMetx Chief Information Technology Officer George Moore explores the technological capabilities that manufacturers expect from their hub partners. They’re looking for integration with third-party systems to accelerate therapy initiation and streamline critical steps in the patient journey, such as benefit verifications. And they expect their hub to use AI and digital innovations to improve outcomes, efficiency, and the patient experience.
Read this article to delve deeper into how technology is shaping the present and future of patient services.