Jessica Lens

3 min read

Is There a Better Way for Patient Services Teams to Manage Patient Engagement?

In the ever-evolving landscape of patient support, patient services teams often struggle to effectively manage patient engagement efforts. Many have...

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3 min read

How to Engage Patients Throughout the Therapy Journey 

Taking specialty medication is not usually as easy as taking a once daily pill. Rather, many specialty products require careful patient focus on how...

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3 min read

How Pharmaceutical Manufacturers Can Improve Patient Persistence on Specialty Medication

When hub services providers like CareMetx think about how to support the entire patient journey on therapy, we recognize three key phases:...

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Health care provider talking to concerned patient, taking notes.

3 min read

The Psychology of Patient Engagement: Equipping Patients for a Successful Journey

To ensure patients can fully benefit from prescribed therapies, it’s critical to identify and address the barriers that impede their ability to...

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elderly man texting, man sitting on couch

2 min read

Texting is Simple, Effective, Low Cost, and Can Improve the Patient Experience

Over time, ongoing improvements in technology have allowed pharmaceutical brands to communicate with patients through a growing number of channels-...

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3 min read

How a Focus on Health Literacy Can Improve Patient Adherence and Health Outcomes

Imagine you’re in a physician’s office and you’ve just received a diagnosis for your health symptoms. The doctor explains your condition, describes...

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doctor speaking to elderly patient

3 min read

Modern Solutions for Patient Adherence Challenges

Today, about half of all drugs for chronic conditions aren’t taken as prescribed, and 20% to 30% of those prescriptions go unfilled altogether. Even...

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